Ordering, payment and delivery
Order
You can order your favorite tool for now by leaving a message on the website in the Contacts section. You will receive an answer to your E-mail. In the description of the instrument, the price for the instrument is indicated, excluding shipping, insurance and other related payments.
Shipping cost calculation and carrier selection will be made in response to your message. In the future, we plan to integrate delivery services on our website, for the convenience of calculating the total price and tracking shipments.
Payment
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Transfer to the card, the number of which will be sent to you by E-mail (Russian clients)
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PayPal
The client pays the cost of the goods, the cost of delivery, insurance, if he wishes - by prepayment in one of the above ways.
Packaging
Produced in a plywood case, excluding mechanical damage to the contents.
Delivery to USA, Europe
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Boxberry - delivery from 20 USD, approximate term - one month.
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Russian Post - delivery from 12USD, up to 3 months and more!
When sending to Europe, the transport company can charge the recipient a customs fee, customs duty (20-30% of the cost of the parcel), as well as a fee for mediation in customs clearance - brokerage services - in the amount of 7-12% of the cost of the parcel.
Returning the musical instrument to the workshop
The workshop accepts a musical instrument back within 60 days from the date of transfer of the instrument. The cost of the instrument and the cost of delivery to the buyer are reimbursed - after receiving the instrument intact. Given that:
The instrument must be returned free of dents, scratches, stains, cracks. The same applies to the instrument case if the instrument was sold with a case.
